Connecting an Existing Domain

*If you purchase a domain from COEWEBS , you don't need to follow these steps because everything is well taken care by our coewebs support team.

To connect an existing domain:
1. Hover over PUBLISH (right hand corner of the editor page) 

2. Click ‘connect an existing domain’ 
Please follow this link in order to ENABLE the DOMAIN INSERTION.
3. Enter your domain (only the naked domain -
4. Connecting your existing domain also requires changing the DNS Records in your registrar so that the domain will point to our servers and to your new site.


To connect your domain to our servers:

1. Log in to your registrar account

The registrar is where you originally purchased the domain. If you don't remember who your registrar is, you can use to find out.

2. Locate the Control Panel or Domain Manager of your domain in your registrar account.

 The control panel allows you to change the DNS records from the default ones provided by the registrar.

Different registrars may have different control panel layouts and other names for it as well. You might find it under 'DNS Manager' or 'Domain Manager".

3. In your registrar's Control Panel, change the A record and the CNAME:

Add an empty (@) A record, with the value of

Add a  'www' CNAME, with the value of

(If there are previous A records in your DNS settings - make sure to delete them).


A record -        Host --> @ (empty)            points to -->

CNAME -         Host --> WWW                    points to -->



Make sure to SAVE these changes. 

I followed the steps and my site isn't up, what should I do?:

1) DNS error: It may take up to 24 hours for these changes to propagate worldwide. You can track your changes here.

2) Heroku error - "No such application": 

The Heroku message means your domain's DNS are properly set, but the domain is not connected properly through the editor. Please load the editor, hover on publish > update live site > change domain > add the naked domain ( and click Connect. Make sure you do not have any extra spaces or letters and that you enter the naked domain (no www or http). 

3) Error - "This domain is not properly configured in our system": Please re-connect your domain through the editor according to the above instructions.


Resources to change A & CNAME records on different domain registrars:


Changing A records - (here's a video on how to do it -

Changing CNAME -


Changing A records -

Changing CNAME -

Changing A records -

Changing CNAME records -

Network Solutions:

Changing A records -

Changing CNAME records -

Changing A records -

changing CNAME for subdomain -

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

What is Elements, Items, Stripes, Pages, Website ?

  // CoeWebs makes web building easier with the use of a simple hierarchy. Each website...

Click & Edit, Mix & Match

  // With COEWEBS you no longer need to stick to the tiresome drag & drop method. In...

Adding a Stripe

  // You can add as many different stripes as you wish to fit the functionality and the...

Managing Stripes

  // On the right side of each stripe you’ll find the Stripe Toolbar. Press the up and down...

Adding a Page

  // To add a page:1. Hover above Home in the left corner of the Top Toolbar and click the...